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Director of Sales and Marketing - Canada
Richmond, BC, Canada
Sales and Marketing
Design, implement and manage sales forecasting, planning and budgeting processes
Develop plans and strategies for developing business and achieving the company’s sales goals
Provide detailed and accurate sales forecasting
Establish high levels of quality, accuracy and process consistency in planning, forecasting and budgeting approaches used by the sales department
Ensure planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed by the business
Provide leadership to the sales department and counsel to senior management by implementing sales objectives that appropriately reflect the firm’s business goals
Partner with senior sales leadership to identify opportunities for sales process improvement
Deploy optimal sales staff
Make recommendations for changing sales roles, coverage models or team configurations in order to maximize sales productivity
Work closely with senior sales leadership to define the optimal performance measurement and performance management programs required to ensure sales department success
Align reporting, training and incentive programs with performance management priorities
Ensure sales reports and other internal intelligence is provided to the sales department
Develop new reporting tools as needed
Work closely with sales leadership and HR to establish a sales force training plan focused on developing and reinforcing critical sales competencies
Prioritize training objectives for selling, sales management and sales support roles
Work with HR and senior sales leadership to design sales incentive compensation programs that provide market competitive pay, reinforce sales organization strategy and align with business and sales department objectives and motivate the sales team to achieve their sales targets
Establish sales compensation program rules, policies and procedures
Direct and support the consistent implementation of company initiative
Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
Manage customer expectations and contribute to a high level of customer satisfaction
Compile information and date related to customer and prospect interactions
Monitor customer, market and competitor activity and provide feedback to company leadership team
A degree or diploma in business administration or MBA or equivalent preferred
Minimum five years of sales or sales management experience, business planning or sales support management role
Excellent organizational, verbal and written communication and problem solving skills.
Able to positively influence, negotiate, partner and coach others.
Cooperative approach to working with people outside of the reporting relationship and at all levels of leadership.
Ability to deal with confidential and sensitive information with discretion and tact.
Strong influencing/consultative skills.
Proven ability to actively support change management.
Intermediate to advanced computer skills in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Schedule: full-time 8:30am-5:30pm Monday to Friday
Expected Start Date: As soon as possible
Salary will be determined upon candidate experience