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Sales Consultant

Sales and Customer Service Agent

Reporting to the Sales Manager, the Sales and Customer Service Agent will  interact with existing customers to increase sales, manage customer expectations and service the customer.

Primary Responsibilities

  • Work with existing clients to select finishing's for townhouse project.
  • Review open customer order reports and take action on open items, specifically those that may be at risk in meeting the customer’s promised delivery date
  • Establish relationships and working partnerships
  • Respond to and manage the customers’ inquires, which includes, improvement requests, complaints, and making sure that any problems the clients are experiencing are resolved in a satisfactory manner.
  • Handle Miscellaneous orders and sales
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